Frequently Asked Questions

Do I need more than one chain?

No. We are running 122 links.

Do I need a chain tensioner?

No. The bike was designed to not need a tensioner. We have not had any issues with dropping chains. 

What is the chainstay growth at sag?

11mm

Is the suspension adjusted by flip chip?

No. The flipchip is for adjusting wheel size. The travel is adjusted through the shock stroke which will require a different shock or internal adjustment depending on manufacturer. 205 eye to eye, allowable stroke range is 57.5-65mm

Can I run a dual crown?

Yes. The frame is DH rated.

What is your return policy?

See Terms and Conditions. We accept returns within 30 days of purchase. Items must be unused and in original condition. 

Do you ship internationally?

Yes

How do I contact support?

You can reach us through our contact page or by emailing jmc@taken-cycles.com.